Little did Bill know that in 1998, when Ernest Packaging Solutions bought the company he was working for, it would change the direction of his life. As part of the Ernest family, he loves that he has the freedom to make decisions and a team of colleagues that he calls “the hardest working and most dedicated people I have ever seen.” And that’s quite a complement from someone with his experience. It’s also why he’s committed to finding the best ways to do things, striving to help his staff work smarter, and always looking at the details. Being part of Ernest’s success is just his way of giving back.

Who says you can’t learn anything from TV? Not Sarah! She adapts many of the problem-solving skills she’s learned from her favorite TV show, “House,” to deliver better custom corrugated solutions for her customers. Luckily, she has much better people skills than the show’s cranky leading man. For Sarah, every quote is an opportunity to ask herself if there’s a better style or process for her customers. Finding those solutions makes her job fun!